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Customer Reviews

We love to hear from our customers. Let us know about your experience at Bill Thomas Camper Sales and read what others are saying about us. Submit Your Review.


Best Service Ever

We purchased elsewhere. On the road had issues, they let us camp on site until the parts arrived. They arranged for expedited parts to be delivered. Rene service manager was kind, considerate and accommodating as well as her team. If and when we need service or a purchase it will be here at Bill Thomas RV Center. - Minna from Cleveland, NY

Hate auto correct

Salesman was Scott collins - Dennis from Villa Ridge, MO

Great shopping experience

Wanted to just do some investigating new campers. Our current camper came from here Our sales person, Scott Allen was fantastic. Very knowledgeable, no pressure, Came away with a great feeling of this is why I would like to buy another camper from them. We have several dealers much closer but this place is top notch - Dennis from Villa Ridge, MO

Bill who did our walkthrough was great

This is an actual CSI report from an actual customer:

Q01: Did your salesperson treat you with courtesy and concern? Yes
Q02: Was your unit prepared to your satisfaction at time of delivery ? Yes
Q03: Satisfied with explanation of features, warranties & maintenance? Yes
Q04: Who or what prompted you to visit Bill Thomas Camper Sales? "I was in the St. Louis area and happened to stop in to take a look."
Q05: How likely would you recommend Bill Thomas Camper Sales? 10 - Definitely Would
Q06: What have they done to earn that rating? "Being friendly, honest, and accommodating. Steve was nice. Bill, who did our walkthrough, was great."
Q07: Did SP contact to make sure everything is okay/referrals. "I really appreciate their willingness to work with me since we had some weather issues and they were very accommodating. They were all ready for me when I picked it up and I appreciate that. I was very impressed with the sales and service. It was a good experience. Thanks, I appreciate the call."
- Rick from Saint Charles, MO

Scott was amazing

This is an actual CSI from an actual customer:

Q01: Did your salesperson treat you with courtesy and concern? Yes: "Oh my gosh yes."
Q02: Was your unit prepared to your satisfaction at time of delivery ? Yes
Q03: Satisfied with explanation of features, warranties & maintenance? Yes: "Scott was amazing."
Q04: Who or what prompted you to visit Bill Thomas Camper Sales? Repeat Customer: "We had purchased from them years ago."
Q05: How likely would you recommend Bill Thomas Camper Sales? 10 - Definitely Would
Q06: What have they done to earn that rating? "Scott was really knowledgeable. There was no pressure, but he was professional. I liked him so much I recommended him to my daughter, who is a director of a sales company. He is a great SP."
Q07: Did SP contact to make sure everything is okay/referrals. Yes: "We love our Airstream."
- Robert from Williamsburg, MO

Bill was very knowledgeable

This is an actual CSI report from an actual customer:

Q01: Did your salesperson treat you with courtesy and concern? Yes: "He did."
Q02: Was your unit prepared to your satisfaction at time of delivery ? Yes
Q03: Satisfied with explanation of features, warranties & maintenance? Yes: "I was."
Q04: Who or what prompted you to visit Bill Thomas Camper Sales? "We live nearby."
Q05: How likely would you recommend Bill Thomas Camper Sales? 10 - Definitely Would
Q06: What have they done to earn that rating? "They were very friendly. Bill, who did the walkthrough, was very knowledgeable."
- David from Whiteside, MO

Bill Fun did a fantastic job during delivery

This is an actual CSI from an actual customer:

Q01: Did your salesperson treat you with courtesy and concern? Yes
Q02: Was your unit prepared to your satisfaction at time of delivery ? Yes
Q03: Satisfied with explanation of features, warranties & maintenance? Yes: "Bill 'Fun', this is how he referred to himself, did a fantastic job during delivery."
Q04: Who or what prompted you to visit Bill Thomas Camper Sales? "They are local to us."
Q05: How likely would you recommend Bill Thomas Camper Sales? 10 - Definitely Would: "We already have, the N****'s went in this past weekend and made a purchase."
Q06: What have they done to earn that rating? "Bill 'Fun' and his service."
- Jim from West Alton, MO

Anthony and Jesse were wonderful

This is an actual CSI from an actual customer:

Q01: Did your salesperson treat you with courtesy and concern? Yes: "Absolutely. Anthony was wonderful. Jesse, in finance, was also wonderful."
Q02: Was your unit prepared to your satisfaction at time of delivery ? Yes: "Absolutely."
Q03: Satisfied with explanation of features, warranties & maintenance? Yes
Q04: Who or what prompted you to visit Bill Thomas Camper Sales? Repeat Customer: "We purchased from them before."
Q05: How likely would you recommend Bill Thomas Camper Sales? 10 - Definitely Would: "We already have recommended them."
Q06: What have they done to earn that rating? "The service has been great for us."
- T from Wentzville, MO

They were super honest and easy to work with.

This is an actual CSI review from an actual customer:

Q01: Did your salesperson treat you with courtesy and concern? Yes: "Very much. Steve was great to work with. He was honest and the process was easy."
Q02: Was your unit prepared to your satisfaction at time of delivery ? Yes
Q03: Satisfied with explanation of features, warranties & maintenance? Yes: "Bill, who did the walkthrough, was very thorough. I am a first time camper owner, and he was great and didn't make me feel like I was stupid for any question that I had."
Q04: Who or what prompted you to visit Bill Thomas Camper Sales? "The local dealership didn't have very good reviews. We looked at the Airstream website and found Bill Thomas and saw they had good reviews."
Q05: How likely would you recommend Bill Thomas Camper Sales? 10 - Definitely Would
Q06: What have they done to earn that rating? "So far, they have delivered everything. They were super honest and easy to work with."
- Michael from Wellsville, MO

We got an excellent price

This is an actual CSI from an actual customer:

Q01: Did your salesperson treat you with courtesy and concern? Yes: " Very much. Anthony Hill was great. He was an excellent SP."
Q02: Was your unit prepared to your satisfaction at time of delivery ? Yes
Q03: Satisfied with explanation of features, warranties & maintenance? Yes
Q04: Who or what prompted you to visit Bill Thomas Camper Sales? "They had exactly what we were looking for. We had been there before looking."
Q05: How likely would you recommend Bill Thomas Camper Sales? 10 - Definitely Would
Q06: What have they done to earn that rating? "There was no pressure involved. They explained everything in detail. We got an excellent price for the camper we wanted. The whole dealership was very friendly."
- Robert from Warrenton, MO